Shipping and Delivery

At Indian fragnance we ensure timely and secure delivery of our high-quality ceramic products. We partner with trusted logistics providers to make sure your orders arrive safely and in perfect condition. Below are the details of our shipping policy.

1. Shipping Timeline & Processing

Orders are processed within 1-3 business days after payment confirmation. Standard delivery within domestic locations takes 5-10 business days, while international orders may take 10-20 business days, depending on location and customs clearance.

2. Shipping Charges

Shipping costs are calculated at checkout based on the destination and order weight. We offer free shipping on orders above a specified value, which may vary during promotional periods. Express shipping options are available at an additional cost.

3. Order Tracking

Once your order is shipped, you will receive a tracking link via email. You can also log in to your account to check real-time tracking updates. If you face any issues with delivery, our customer support team is available to assist you.

4. Shipping Restrictions & Address Accuracy

To ensure successful delivery, please provide complete and accurate shipping details. We do not deliver to P.O. boxes or restricted locations. If an incorrect address is provided, delays may occur, and additional shipping charges may apply for reshipment.

5. Lost, Delayed, or Damaged Packages

While we ensure careful handling of all shipments, unforeseen delays due to weather, customs, or courier issues may occur. If your order arrives damaged or is lost in transit, please contact us immediately with supporting images or tracking details for a resolution.